Приложения для открытого урока по теме Телефон.

Приложение 1

Read the dialogues and write out the word combinations and sentences, which are common and in all dialogues and which are useful if you speak on the telephone

Dialogue 1 Dialogue2

• Hello, Marry is speaking. Can I speak to John, please?

• Hello, Marry. Hang on a moment. I'll just get him…. Oh, I am sorry. John is out. Can I take a massage , please.

• Yes, please. Can you tell John that we are going to have Math's instead of English tomorrow.

• OK, I'll make sure he gets the message. Thank you Marry. Bye-Bye

• Good-bye.

• Hello, marketing. How can I help?

• Could I speak to Jason Roberts, please?

• Certainly. Who shall I say is calling?

• My name's Mike Andrews.

• Just a second - I'll see if he's in. Hello, Jason, I've got Mike Andrews on

the phone for you … Okay -

I'll put him through. Hang on a moment, I'm just putting you through.

Dialogue 3

Dialogue4

• Hello, finance department.

• Hello, can I speak to Adrian Hopwood, please?

• I'm afraid he's in a meeting at the moment. Can I help?

• No, I need to talk to Mr Hopwood, I think.

• Can you call back later?

• Okay, I'll do that.

• Or can I take a message?

• Actually, would you mind? Could you tell him that Jennifer McAndrews

called and that I'm in the office all

day if he could call me back.

• Okay, I'll make sure he gets the message.

• Thanks very much for your help, bye!

• Goodbye!

• Hello! Pineland Camp.

• Hello, this is David Hunt speaking. Could I speak to the camp director?

• Hang on a moment. I'll get him

• OK. I'll wait.

• I am sorry he is busy now. Would you like to live a massage?

• Oh, right. Could you please tell him that we are at the airport and nobody has come to pick us up?

• OK, I'll make sure he gets the message. Can you call back in ten minutes.

• Yes, we can.

• OK, Talk to you soon

Приложение 2

Read the following phrases and put them in the table.

Как начать телефонный разговор

Как сказать, что позвать кого - либо к телефону не возможно

Как попросить подождать

Что можно предложить, если позвать кого - либо к телефону в данный момент невозможно

Как попросить принять сообщение

Как сказать, что сообщение передадут

1. I'm afraid he/she is out at the moment.

2. The line is busy.

3. Can you call him/her back?

4. Hello, this is …speaking.

5. Can I take a massage?

6. Could I speak to … , please?

7. Would you like to leave the massage?

8. Wait a minute. I'll put you through.

9. Hold on. I'll go and see if he/she is in.

10. I'd like to speak to …, please - Speaking.

11. I'll make sure he gets the message.

Критерии оценивания: 5 - 11 -10

4 - 9 - 8

3 - 7 - 6

Try again ->6

Finish the sentence by choоsing the correct words and writing them into the empty boxes.

1. He's not in his office at the moment,

__________ ______________ _____________ ___________ _______?

take / can / your / message / I / a / please

2. She'll be back in the office this afternoon,

__________ ____________ _________ ______________ _________ ?

later / call / can / back / you / soon / message

3. Can I speak to June Wilkinson please?

__________ ____________ _________ ______________ _________ _________.

meeting / afraid / I'm / she's / a / in / at / on

4. Could you ask him to ring me back please? My number is 020 7558 4567.

__________ , ____________ _________ ______________ _________ _________

_________ ________________.

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Приложение 8

Put the sentences into the correct order.

• Hello!

• Let's go to the museum today!

• Can I speak to Sveta?

• Bye!

• This is Kate!

• Speaking!

• Great! Bye!

• That's a good idea. Let's meet in two hours.

• Can I take a massage?

• Bye.

• Hello.

• I am sorry, he's not in at the moment.

• Can I speak to Oleg?

• Bye!

• It's OK, thank you. I'll phone him later.

• This is Ivan.

• Hello!

• Let's go to the museum today!

• Can I speak to Sveta?

• Bye!

• This is Kate!

• Speaking!

• Great! Bye!

• That's a good idea. Let's meet in two hours.

• Can I take a massage?

• Bye.

• Hello.

• I am sorry, he's not in at the moment.

• Can I speak to Oleg?

• Bye!

• It's OK, thank you. I'll phone him later.

• This is Ivan.

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